Skilled labour is increasingly scarce across the entire mining and resources sector, organisations that can develop and retain a professional and skilled workforce are in demand to provide specialised services to this sector. Operational excellence through customer service, project delivery, quality and safety compliance, combined with a well planned asset management capability that optimises asset performance through asset policies, cost tracking, proactive maintenance and work management, establishes a reputation that ensures customer growth and retention, while improving margins.

Customer demand dictates that service providers expand the range of services they offer and are increasingly responsible for maintaining auditable records of the activities performed to ensure their customers, contractors and employees are not exposed to any safety, non-compliance or policy risks. At the same time, effective decision-making, adaptable business processes and efficient cost management are critical to the profitability and objectives of the organisation.

Information management is the key to achieving this and sets the successful, growing companies apart from those who do not see this as a mandatory objective of their business. Having the right business systems in place that are flexible enough to support your organisation as it grows and changes, and at the same time facilitate informed decision-making at all levels, ensure a high quality service is delivered to customers.

TechnologyOne's OneResource solution for engineering and mining services organisations with systems that support the management of workforce development, projects and work, contracts and sub-contractors, occupational health and safety, physical assets, inventory, procurement, costs, customers, stakeholders and the corporate needs of fiduciary control, financial reporting, business intelligence, regulatory and quality compliance.

OneResource improves your operational efficiency through an integrated suite that captures accurate data at the source, enables operational activities without hindrance, then organises and reports the information to relevant stakeholders in a concise, useful form. We recognise that no two businesses are identical, therefore functional modules from our entire solution suite can easily be added or removed to tailor the solution for specific business needs.